Category Archives: Software

This category contains all Posts from Portford’s Third Party Software Vendors.

OpenText Liquid Office Webinar

This article provides a link to the OpenText Liquid Office webinar held on 12/05/2017.

Agenda

This webinar contains the latest information about the DocuNECT v5 product suite and has the following agenda:

  1. Liquid Office Overview
  2. Automating Electronic Forms.
  3. Demonstration.

 

Recorded Webinar

Kofax Capture 11.0.0 Released

For details regarding the new features which can be found in the Kofax Capture 11.0.0 (11.0, initial release) product release documentation. In additional to resolved known issues, the following enhancements have been made:

New Features

  • Administrative and Login Audits
  • Separate Database for User Tracking Information
  • Batch Class Versioing
  • Security Enhancements
  • Improved Usability

Kofax: Dramatically Reduce the Time and Complexity of Onboarding New Customers

Onboarding is perhaps the most critical process in the client lifecycle, as it sets the stage for the rest of your relationship with your customer—and can even determine whether a relationship begins at all.

Today’s customers increasingly compare your onboarding experience with those of popular online retail and entertainment platforms. And when you consider that since 2010, smartphone usage has surged by almost 400% and tablet usage has risen 1700%, it is not surprising that your customers expect to connect with you anytime, anywhere, and through a multitude of channels and devices.

Kofax Onboarding Agility™ makes becoming your customer easier. As a framework, it provides a model for on=boarding customers using the many facilities of the powerful TotalAgility platform. The framework provides a unique combination of mobile access, omnichannel document capture/extraction, workflow automation and optimization, integration capabilities and analytics—across all channels and throughout the entire onboarding process. Employ automation that empowers users with self-service capabilities, thereby freeing knowledge workers to focus on more essential tasks and enhancing customer engagement and satisfaction.

Kofax Tech Refresh Webinar

This article provides a link to the Kofax Tech Refresh webinar held on 09/20/2017.

Agenda

This webinar contains the latest information about the Kofax product suite and has the following agenda:

  1. Kofax Capture – Tech Refresh
  2. Kofax KTM – Tech Refresh
  3. Introducing Kapow

Recorded Webinar

ApplicationXtender Tech Refresh Webinar

This article provides a link to the ApplicationXtender Tech Refresh webinar held on 08/16/2017.

Agenda

This webinar contains the latest information about the ApplicationXtender product suite and has the following agenda:

  1. Overview of AX v8.1 SP1.
  2. Automate Business Process with Workflow.
  3. Extend the Capabilities of AX with DocuNECT.

Recorded Webinar

Thoma Bravo to Acquire Lexmark’s Enterprise Software Business

San Francisco, CA – May 3, 2017 – Thoma Bravo, a leading private equity firm, today announced it has entered into a definitive agreement with Lexmark International Inc., a global imaging leader, to acquire Lexmark’s Enterprise Software business, which is made up of three primary businesses: Kofax, ReadSoft and Perceptive Software. The closing of the transaction is subject to usual and customary closing conditions and regulatory approvals, and is expected to occur in the third quarter of 2017. Apex Technology Co Ltd, PAG Asia Capital and Legend Capital Management Co, LTD, who acquired Lexmark in November of 2016, support the sale of the Enterprise Software business.

Upon closing of the transaction, the Perceptive Software business, including Perceptive Intelligent Capture, Acuo VNA, PACSGEAR and Enterprise Medical Image Viewing will be sold to Hyland Software, Inc., an existing Thoma Bravo portfolio company and leading provider of enterprise content management software led by President and CEO Bill Priemer. The Kofax and ReadSoft businesses will create a single, newly independent Thoma Bravo portfolio company under the Kofax brand, and will be led by Reynolds C. Bish, current president of Lexmark Enterprise Software.

“We’re incredibly excited to be acquiring the Lexmark Enterprise Software business as it contains some of the most advanced digital transformation technologies in the industry. The Perceptive Software business is highly complementary to Hyland, providing innovative technologies and vertical expertise,” said Seth Boro, a managing partner at Thoma Bravo. “We’re equally thrilled to partner with Reynolds and his management team under the Kofax brand as a new Thoma Bravo portfolio company. Their vision to digitally transform and simplify initial customer interactions with businesses, or what they term the “First Mile”, represents an exciting opportunity across all industries.”

“We have long admired the people and technology of Perceptive Software and are thrilled to welcome them into the Hyland family,” said Priemer. “The combination of our content services portfolios will provide tremendous benefit to our current and future customers and partners.”

“Thoma Bravo has an incredible track record of success building and growing software companies,” said Bish. “Their unparalleled industry expertise and operational excellence make them the ideal partner for this new venture.”

Lazard is serving as financial advisor, and Dechert LLP is serving as legal counsel to Lexmark International. Credit Suisse and Goldman, Sachs & Co. are serving as financial advisors, and Kirkland & Ellis LLP is serving as legal counsel to Thoma Bravo and Hyland. Financing for the transaction is being provided by Credit Suisse, Goldman, Sachs & Co. and UBS Investment Bank.

About Thoma Bravo

Thoma Bravo is a leading private equity firm focused on the software and technology-enabled services sectors. With a series of funds representing more than $17 billion in capital commitments, Thoma Bravo partners with a company’s management team to implement operating best practices, invest in growth initiatives and make accretive acquisitions intended to accelerate revenue and earnings, with the goal of increasing the value of the business. Representative past and present portfolio companies include industry leaders such as Blue Coat Systems, Deltek, Digital Insight, Global Healthcare Exchange, Hyland Software, PowerPlan, Qlik, Riverbed, SailPoint, SolarWinds, SonicWall, Sparta Systems and TravelClick. The firm has offices in San Francisco and Chicago. For more information, visit www.thomabravo.com.

About Hyland

Hyland is a leading provider of software solutions for managing content, processes and cases for organizations across the globe. For over 25 years, Hyland has enabled more than 15,500 organizations to digitalize their workplaces and fundamentally transform their operations. Named one of Fortune’s Best Companies to Work For® since 2014, Hyland is widely known as both a great company to work for and a great company to do business with. For more information, please visit Hyland.com.

About Lexmark International, Inc.

Lexmark creates innovative imaging solutions and technologies that help customers worldwide print, secure and manage information with ease, efficiency and unmatched value. Open the possibilities at www.Lexmark.com.

OpenText Completes its Acquisition of Dell EMC Enterprise Content Division, including Documentum

A recent post from OpenText about the acquisition:

As many of you know, OpenText has recently completed on the previously announced acquisition of Dell EMC’s Enterprise Content Division, including Documentum. This acquisition cements OpenText’s position as the ECM market leader and represents an exciting time for the company!

Firstly, Documentum is here to stay. We are committed to protecting Documentum customers’ investment with new innovations and continued support for both the OpenText Content Suite and OpenText Documentum. OpenText will expand ECD’s strategy of developing next generation, cloud-native content applications based on the OpenText LEAP Platform. The acquisition of Documentum only strengthens OpenText’s position as the Next-Generation Cloud Content Services Leader and helps drive our promise to accelerate Digital Transformation for our customers.

Integrating the ECD portfolio within the OpenText EIM solution presents an amazing opportunity for all of OpenText’s customers. And, with our Innovation Tour continuing to travel around the globe we have a perfect opportunity to share our vision. For example bringing analytics and intelligence to Documentum, D2, Life Sciences Application, Capture, InfoArchive and Leap.

The Innovation Tour is an exciting opportunity to hear more about how the OpenText roadmap will encompass all of the ECD products to deliver on the promise of digital transformation. I am also excited to deliver a live code demonstration of the very first integration of an ECD product into the OpenText suite.

How to Decommission and Migrate Away from Legacy LOS

If you’re using a homegrown or legacy loan origination system (LOS) but have been hesitant to decommission and migrate away from it because of the expense and headaches involved, you need to know about InfoArchive from EMC.

What Is InfoArchive?

InfoArchive is an enterprise archiving platform that stores related structured data and unstructured content in a single consolidated repository that is much more cost-effective and stable than legacy information systems. As a result, InfoArchive helps focus your IT budget on innovation rather than maintaining old software.

Migration Services

MetaSource professional services ensures that your archival data is migrated to InfoArchive. To ensure this, we also keep your old software system running for a period of time in case of any hiccups. Once this period of redundancy is no longer needed, we fully decommission the old software.

The Case for Migration & Decommissioning

There are four main reasons for doing this:

  1. Cost Savings: either the cost of what you’re being charged by the vendor for software maintenance (often 20% of the original cost) and/or the annual fully loaded cost of everyone on your team that is employed to keep the system running
  2. Opportunity Cost: the value of what your employees could be doing who are instead using and maintaining the old system
  3. QC: does the vendor or your internal team adhere to the principles of dev ops, continuous engineering and agile development? The developers behind InfoArchive do…
  4. Risk Mitigation: with older software, there are usually only a few people that even know how to keep it running – what happens if they get hit by a bus?

Thus, if you’re using a legacy or homegrown LOS, then InfoArchive combined with our professional migration services can be the answer. The first step is to conduct a no-obligation, legacy LOS audit to determine the scope of the migration and decommissioning, so contact us today to get started.

Top 5 Document Migration Challenges

The document management marketplace has been with us for over 20 years and is still going strong. The longevity of the market creates conditions where companies can have more than one document management system. Systems can be inherited through acquisition, disparate departmental systems, or systems from software vendors that is no longer focused on the technology.

The following list provides the business drivers behind document/data system centralization:

  • Reduce IT complexity and maintenance costs
  • Reduce Infrastructure complexity
  • Adhere to regulatory retention, audit and compliance policies
  • Eliminate information silos
  • Safeguard information integrity

The following list is our top 5 challenges with document migration projects:

1. Old Technology

This goes with the territory. If customers are looking to migrate content, the source system is likely to be hosted older technology/hardware using older software versions. The target is the reverse. Therefore, the migration process has to span technical environments that can be some years apart in compatibility. Another issue here is system accessibility, as support for older APIs need to be maintained.

2. Missing/Corrupt Documents

A migration forces a read of every document in the system and if the system has not been used for a while missing/corrupt documents can be identified.

3. Data Interpretation and Translation

The taxonomy of data that is stored with the documents in the source system may have been designed some years before. For example, an index value and data that made sense 10 years ago in one context can have no value now, or categorization of certain document types has changed and need to be translated. This situation causes the business to get involved to advise on the data translation scheme. This is important to do, but can increase the timescales of the project.

4. Managing Time Expectations

Legacy systems can accumulate a large number of documents and data, some well in the millions, which can take time to migrate. Although timing expectations can be set during the project initiation, it is recommended to perform a pilot migration to prove the process and understand the timing in context of the environment. The following points should be considered when estimating the timing:

  • Network Throughput – Document management is network intensive as it moves both data and documents and migrations involve continuous movement of data.
  • API and Document Processing Overhead. It easy to think that you can roughly estimate a document management migration by timing just the file copy. However, there is the overhead of the source and target system APIs, and any additional processing that is required while migrating, such as OCR’ring or rendering the document to a different format.
  • Impact on Production. If the source/target systems are in use, concerns will be raised about the impact the migration will have on production. The migration process could utilize the resources enough to slow down the system which impacts the business users. This situation may force the migration to be run at night only.
5. Differences in Document Management System Taxonomies

Not all document management systems are made equal. Objects or data contained in the source system may not all have a “slot” in the target system, or are simply managed differently. This means that a discussion with the business is required to reconcile and understand the differences. Areas that have caused discussion in our experience are:

  • How to Handle System Data
  • Differences in Managing Security
  • Moving Annotation Objects

Migration projects take careful planning and the above points should be considered and discussed with the business before timescales are presented and socialized.

Portford has developed a document migration methodology to accompany our own DocuNECT migration technology to address these challenges and to make sure migration projects are successful.

Contact us now if you want help in planning your next migration project.