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In addition to providing the consulting and software
products to implement document-related solutions, we also have a
dedicated team that can help with post-implementation support.
As a customer you have access to Portford's support resources
via telephone, email, online portal, or onsite support. In
addition, we now offer hour banks that are blocks of hours that can be
purchased to help with administration and system monitoring.
If you are a
new customer
and would like more information about our support services,
contact our sales line at (909) 484 9929 press 1, or e-mail us at
sales@portfordsolutions.com.
If you are an
existing Portford customer
you can contact our customer service and support line at (909)
484 9929 press 2, or e-mail us at
support@portfordsolutions.com
for technical issues and
production@portfordsolutions.com
for production-related issues.
Portford's Customer
Support Center (www.portfordsupport.com)
provides existing customers with a secure online site for
managing support cases for both enterprise content management
systems, capture software, and
Portford's own
software components.
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